Bibtex Company (bibtex.rs) offers delivery via BEX Courier Service.

Products may be returned or exchanged within 14 days, provided they have not been used.

Please note that refunds are not available for upholstery fabrics that have been cut to the customer’s requested length.

According to the Serbian Consumer Protection Act, Article 36, Item 3 (“Official Gazette of the Republic of Serbia”, No. 88/2021):

“The consumer does not have the right to withdraw from the contract in the case of:
3) the supply of goods made to the consumer’s specifications or clearly personalised.”

The cost of returning the parcel is the responsibility of the customer. Any approved refund will be reduced by the applicable delivery costs.

Merchant’s Notice:
The right to withdraw from a purchase does not apply to goods that have been made, cut, or customised according to the customer’s specific requirements, in accordance with the Consumer Protection Act.